Contact Us
Whether you spotted something that needs updating, want to ask about how we rank sweepstakes casinos, or have feedback on a review, this page explains the best way to reach monkeymart.lol and what to expect when you do.
What we can help with
Sweepstakes Casinos is an independent research and comparison site covering sweepstakes and social casinos in the US market. We don't operate any of the platforms we write about, so we can't process deposits, redemptions, account verification or withdrawals on behalf of any brand featured on this site. What we can do is:
- Correct factual errors in a review, table or offer listing — for example, an outdated welcome bonus or a state eligibility change
- Answer general questions about how our rankings and editorial process work
- Take feedback on the site itself, including anything unclear or hard to find
- Point you toward the right resource if your question is really about a specific operator
Questions about a specific sweepstakes casino
Account issues, coin package purchases, Sweepstakes Coins redemption status, identity verification, or a delayed prize payout all need to go through the operator directly, not through us. Every legitimate sweepstakes casino publishes its own support contact — usually a help centre or email address inside your account dashboard or in the terms shown at signup. Because eligible states, redemption thresholds, and processing times vary by operator and can change, the operator's own support team is the only source that can confirm your specific situation.
If your question is about how the sweepstakes model works in general — the difference between Gold Coins and Sweepstakes Coins, or how no-purchase entry works — that's something we're happy to cover in our editorial content, and we'd welcome the suggestion.
Before you write in, a few things worth checking
| You're asking about… | Best place to look first |
|---|---|
| Whether a platform serves your state | The operator's own terms page, since availability changes and operators set their own exclusions |
| Minimum age to play | The operator's terms — most set 18+, some require 21+ depending on state or company policy |
| Setting limits or taking a break | Our Responsible Gambling page |
| How we source and use this site's content | Our Terms and Conditions page |
| Who's behind Sweepstakes Casinos and how reviews are put together | Our About Us page |
What we'll never do
We won't ask for your account password, payment details or identity documents — no legitimate review site needs them, and any message requesting that isn't from us. We also can't offer legal advice on whether a particular platform is permitted where you live; laws around sweepstakes casinos vary by state and change without much notice, so we always recommend checking an operator's current terms and, if you're unsure, your own state's guidance before signing up or making a purchase.
Sending us a message
When you get in touch, including a few details helps us respond properly:
- Which page or review your message relates to, if applicable
- What you're seeing versus what you expected, if it's a correction
- Your general location (state is enough) if the question involves availability, since sweepstakes casino eligibility is decided state by state
- Whether you're contacting us about the site itself or about a specific operator, so we can redirect you quickly if needed
We read every message that comes in, though as an independent editorial team we can't guarantee a personal reply to every one, particularly account-specific questions that really belong with an operator's own support desk.
A note on how we operate
Sweepstakes Casinos may earn a commission when readers sign up through links on this site. That relationship never decides how a platform is ranked or reviewed, and it has no bearing on how we handle a correction or piece of feedback sent to us. If you think something we've published is inaccurate, we'd rather hear about it and fix it than leave it standing.